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Reputation Marketing

Posted by George August - 3 - 2013 - Saturday

Reputation Marketing

 

Facts

  •  70% of consumers trust reviews posted online in making purchasing decisions / Neilsen study
  • First thing consumers see researching your company online in Google is your rating (good or bad)

Problem

  • Do you know what your customers are saying about your company online every week?

  • Do you know how your online reputation stacks up against your direct local competitors?

  • How many new potential customers are rejecting your business due to reading bad or no reviews?

  • Are you proactively managing your online reputation by design or just reacting to random reviews?

  • If your business has a top 5-Star rating, are you broadcasting your great rep everywhere online?

  • Is all your staff fully educated & trained about the vital importance of a strong reputation?

Solution

  • Building a 5 Star reputation & Leveraging that reputation best way to dominate your local market

  • Monitor your online reviews on a regular basis to know what your new prospects are finding

  • Establish a reliable system for collecting positive reviews & broadcasting them all over internet

  • Setup a 5-star reputation focused culture in your business through employee training and testing

Benefits

  • Finally be in full control of and proactive about your online reputation instead of just reactive

  • Setup branded central review portal to channel reviews through to control the flow of reviews

  • Promote your positive reviews online to give new customers a reason to do business with you

  • Get immediate email notification of any negative reviews to engage & satisfy unhappy customers

  • Get weekly/monthly online review reports scraped from web to always monitor your latest ratings

Bottom Line

  • If you don’t have a plan and system in place to build a 5-Star reputation, it won’t happen on its own!

  • Let us help you develop, manage, and market a 5-Star online reputation that generates new pre-sold leads and loyal customers
  • Treat every customer like they are a direct influencer of your online reputation & the owner’s mother

 

Nielsen-trust-in-advertising-study-V2

 

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